Customer service
DR makes available a CUSTOMER CARE SERVICE that provides information on models, services, sales network, assistance and solutions to reports received
Road service
DR provides a ROAD ASSISTANCE SERVICE available 24 hours a day, 7 days a week, 365 days a year, for towing requests.
Spare parts
Original DR spare parts are designed to maintain the reliability, comfort and performance characteristics that the car offers straight after leaving the factory.
Original DR spare parts are the ideal solution for the maintenance of your car, as they meet the exact technical specifications of the original system.
You can buy DR spare parts in any workshop authorized by DR.
Warranty and maintenance
DR guarantees that each new DR vehicle has been produced in accordance with the manufacturer’s strictest standards and has been checked before delivery. We can therefore guarantee that, in the event of a manufacturing or material defect on the vehicle – during the warranty period – it will be repaired by an approved DR workshop, without any charge for spare parts and/or labour.
The warranty period runs from the date of first registration and has a validity of 5 years (60 months) or 100,000 km, according to the limit that is reached first, with unlimited mileage for the first two years.
GUARANTEE ON DR
5 years (60 months) or 100,000 kilometers of total warranty with coverage of spare parts and labor costs at DR services.
5 years (60 months) or 100,000 kilometers of total warranty on paint and corrosion.
DR SERVICE
A widespread network of service centres throughout Italy will guarantee you the security and attention you deserve.
Each DR workshop only uses original spare parts and accessories to maintain the high quality of your car.
DR ASSISTANCE
An assistance service available 24 hours a day at the toll-free number 800 000 116 also valid from abroad.
One phone call is all it will take to receive towing, loaner, onward journey, hotel and recovery of the car. It’s all free as required by your DR purchase agreement.